Privacy Policy
Last updated: October 2026
Seaside Smile Clinic ("we", "our", or "the Clinic") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We may collect personal information including your name, contact information (address, phone number, email), date of birth, health card number, insurance information, and health and dental history. We collect this information when you register as a patient, contact us, or use our website.
How We Use Your Information
We use your personal information to provide dental care and related services, communicate with you about appointments and treatment, process insurance claims, comply with legal and regulatory obligations, and improve our services. We do not sell, rent, or trade your personal information to third parties.
Disclosure of Information
We may share your information with other healthcare providers involved in your care (with your consent), your dental insurance provider for billing purposes, and as required by law or regulatory bodies. We will not disclose your information for any other purpose without your consent.
Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our office.
Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our clinic uses secure systems for storing patient records and limits access to personal information to staff who need it to perform their duties.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To make a request, please contact our Privacy Officer at the address below.
Website and Cookies
Our website may collect non-personal information such as browser type, pages visited, and time spent on the site for analytics purposes. We use cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect some website functionality.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at: Seaside Smile Clinic, 105 Richards St, Nanaimo, BC, V9R 2S7. Phone: 250 753 6512. Email: [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.